AIDA64 Guides & Troubleshooting

Activation fails with EXE install

When you enter a product key in the EXE-installed AIDA64 and it fails to activate, the cause is often file permissions. AIDA64 createspkey.txtto store the encrypted license; without admin rights it cannot write this file.

• Fix 1:Run AIDA64 as Administrator (right‑click → Run as administrator).
• Fix 2:Use the portable ZIP package instead: extract and run from a folder where you have write access.

Reference:FAQ.

Remote connection "Error 10061: Connection refused"

Remote Report Wizard, Connect to Remote Computer, or Monitor Remote Computers can show this error if the remote side is not accepting connections. AIDA64 must be running on both the local and the remote PC, with incoming connections enabled on the remote.

• On theremotePC: enableFile → Preferencesor main menuRemote → Accept Incoming Remote Connections.
• When running from a logon script, use the command-line option/ACCEPTBGso that AIDA64 automatically enables accepting connections. Example:\\server\share\aida64\aida64.exe /ACCEPTBG /SAFE /SILENT.
• No need to install on each PC—run from a network share; the logon script can launch it for each user.

Stuttering or freezing with Corsair iCUE

Conflicts can occur when both AIDA64 and Corsair iCUE access the same Corsair hardware (e.g. AIO). Until Corsair allows concurrent third-party access, you can disable Corsair monitoring in AIDA64.

Go toAIDA64 → File → Preferences → Stabilityand disable one or both:Corsair Hydro Platinum sensor supportandCorsair Link sensor support.

Start AIDA64 at login with a delay

To load AIDA64 a few minutes after Windows starts (e.g. 5 minutes):

1. In AIDA64:Preferences → General→ enableLoad AIDA64 at Windows startup, then start AIDA64 once.
2. OpenTask Scheduler→ Task Scheduler Library → findAIDA64 AutoStart.
3. Right‑click →Exportand save the task to a temp folder.
4. Action → Import Task, select the file, then rename it (e.g. "AIDA64 Delayed").
5. Edit the imported task →Triggers→ enableDelay task for(e.g. 5 minutes).
6. Back in AIDA64, disableAutoStartso only the delayed task runs. Save and exit.

CPU Diode vs CPU temperature

On theComputer → Sensorpage:

• CPU= temperature around the CPU socket (motherboard).
• CPU Diode= temperature of the CPU core(s). For Intel, AIDA64 uses DTS and standard TJMax values; you can adjust TJMax inFile → Preferences → Hardware Monitoringif you want to align with other tools.

Network audit without installing on every PC

You don't need to install AIDA64 on each workstation. Put the AIDA64 files in a shared folder (e.g.\\server\share\aida64) and run from there via a logon script.

Example command for audit + CSV report to a shared folder (use in logon script):

\\server\share\aida64\aida64.exe /R \\server\share\reports\$HOSTNAME /AUDIT /CSV /SAFE /SILENT

For remote connections, add/ACCEPTBG. If some PCs lock up or BSoD during audit, try/SAFEor/SAFESTto disable low-level features.

Run AIDA64 completely hidden

/SILENT— hides the system tray icon and notification bubbles./ACCEPTBG— runs in background and waits for incoming remote connections. Combine both when running from a logon script for remote audit.

Antivirus reports AIDA64 as malicious

FinalWire scans all distributed files; they are free of malware and adware. If your antivirus flags AIDA64:

• Remove the current copy and download the latest version.
• Update your security software; false positives on AIDA64 have occurred in the past.

AIDA64 in Windows Location Services log

AIDA64 does not collect or use your location. It may query Wi‑Fi SSIDs for network information; on Windows this can trigger the system location service. This is a Windows behavior, not location tracking by AIDA64.

SensorPanel: first-time setup

OpenFile → Preferences → SensorPaneland enable SensorPanel. A default layout appears. Drag it to your preferred monitor. Use the toolbar to add sensors: click Insert → Sensor and pick from CPU, GPU, motherboard, etc. Resize and align elements; you can add graphs, gauges, and static text. Save the layout from the SensorPanel menu for reuse.

How to interpret CPU and memory benchmark scores

Higher numbers are better for throughput (e.g. MB/s, GFlops). Lower is better for latency (ns). Compare your scores to similar CPUs or RAM kits; small variations are normal. Run benchmarks with background apps closed. For memory, ensure XMP/DOCP is enabled in BIOS if you want to compare to other users' results.

Checking SSD and HDD health (SMART)

Go toStorage → SMART. AIDA64 reads SMART attributes from supported drives. Pay attention to Reallocated Sectors, Pending Sectors, and similar; high values or warnings may indicate failing hardware. Not all USB or RAID controllers expose SMART; internal SATA/NVMe usually do.

Report Wizard: which format to choose

HTML and MHTML are good for viewing in a browser and archiving. CSV is best for importing into Excel or scripts. XML is useful for automated processing. For quick sharing, HTML is most universal. Use "Custom" in the wizard to select only the sections you need (e.g. summary, sensors, devices) to keep reports small.

Verifying overclock settings in AIDA64

After changing BIOS overclock, open AIDA64 and checkMotherboard → CPUfor frequency and multiplier, andComputer → Sensorfor voltages and temperatures. Run the System Stability Test for at least 15–30 minutes to ensure the overclock is stable. If you see throttling or errors, reduce the overclock or improve cooling.

Silent or unattended run for scripts

Use/SILENTto hide the UI and tray icon. Combine with/AUDIT,/R path,/CSVor other options. Example:aida64.exe /SILENT /AUDIT /R C:\Reports /CSV. Use/SAFEif you see lockups during audit on some PCs.

GPU temperature not showing or stuck at zero

Update your graphics driver to the latest. Some GPUs report temperature only when under load—run the GPGPU benchmark and check again. If you use a laptop with switchable graphics, ensure the discrete GPU is active. On some systems the driver does not expose temperature; in that case AIDA64 cannot display it.

Moving license to a new PC

Uninstall or deactivate AIDA64 on the old PC if the license is single-PC. On the new PC, install AIDA64 and enter the same license key in File → Preferences → About / License. For volume or multi-seat licenses, follow the terms; some allow a number of concurrent installations. Keep your key in a safe place.

Using AIDA64 on a dual-boot system

You can install or run AIDA64 from each OS (e.g. Windows and a second Windows partition). Each OS will report its own hardware; the underlying hardware is the same. If you use a shared data folder, ensure the license file or settings path is correct for each OS. Portable ZIP in a shared partition can be run from both if the path is accessible.

When to use /SAFE or /SAFEST

/SAFE disables some low-level PCI and hardware access. Use it if AIDA64 freezes during "Scanning PCI devices" or causes a BSoD. /SAFEST is even more restrictive. These modes reduce the amount of hardware detail but improve compatibility on problematic systems. Useful for network audit on mixed hardware where some PCs are unstable with default settings.

Laptop battery and power reporting

AIDA64 can show battery status (charge, capacity, wear) on supported laptops underPower Managementor similar. Accuracy depends on the OEM driver. For runtime estimates, use Windows or the manufacturer's tool; AIDA64 is more useful for hardware identification and stress testing on laptops.

Remote connection blocked by firewall

AIDA64 uses TCP for remote connections. If "Connection refused" or timeout occurs, ensure Windows Firewall (or third-party firewall) allows AIDA64. Add an inbound rule for the AIDA64 executable. If PCs are in different subnets, ensure no intermediate firewall blocks the port. Test with firewall temporarily disabled to confirm.

Exporting inventory to CSV for Excel

Use Report → Report Wizard, choose CSV, and select the sections you need (e.g. Computer Summary, Storage, Network). Save to a file. Open in Excel; you may need to set delimiter to comma. For automated CSV from command line:aida64.exe /R C:\Out /AUDIT /CSV /SILENT. Multiple PCs can write to different files (e.g. /R \\server\reports\$HOSTNAME).

NVIDIA and AMD GPU sensors

AIDA64 reads GPU temperature, usage, and other metrics via the graphics driver. Ensure you have the latest driver from NVIDIA or AMD. In SensorPanel you can add GPU temperature, GPU usage %, fan speed, and more. If a sensor is missing, it may not be exposed by the driver for your card.